Olivo's Friends
Join Olivo's Friends and get a 10 % welcome benefit plus a 5 % bonus on in-store purchases
Olivo's Friends is Olivo's loyalty programme for you who love good food, Italian flavours and carefully selected products from small producers.
When you join Olivo's Friends, you get a 10 % welcome benefit and from then on a 5 % bonus on full-price purchases made in Olivo's shop.
As one of Olivo's Friends you also get inspiration for Italian food, recipe ideas, news about new products and occasional invitations to tastings and members' events.
What do Olivo's Friends get?
As one of Olivo's Friends you get:
-
a 10 % welcome benefit
-
a 5 % bonus on full-price purchases in Olivo's bricks-and-mortar shop
-
recipe ideas and inspiration for Italian food
-
news about new products
-
occasional invitations to tastings and members' events
-
online shop benefits by email
In the initial phase of the programme, the bonus only applies to full-price purchases made in Olivo's bricks-and-mortar shop. Olivo's Friends who shop online may be sent separate benefits to use in the online shop.
How the bonus works
When you join Olivo's Friends and identify yourself at the till, you start earning a bonus on your in-store purchases.
The bonus accrues in euros as a benefit balance on your Olivo's Friends account. You can later use your accrued bonus to pay for future purchases in Olivo's shop in accordance with the programme rules.
This is how the bonus works:
-
you get a 5 % bonus on full-price in-store purchases
-
the bonus is activated 8 hours after the purchase
-
the bonus can be used on your next purchase as part payment or a discount
-
there is no minimum purchase amount for earning a bonus
-
there is no minimum bonus amount for using the bonus
-
your bonus balance is shown in your own NANOid account
-
the bonus is shown automatically at the till when you identify yourself as one of Olivo's Friends
-
you can identify yourself at the till with your NANOid QR code or phone number
-
the bonus is valid for 12 months from when it was earned
Bonus is not earned retroactively on previous purchases.
Which purchases earn a bonus?
A bonus is earned on full-price product purchases made in Olivo's shop when the customer has joined Olivo's Friends and identifies themselves at the time of purchase.
The bonus applies, for example, to full-price shop products such as olive oils, pasta, balsamic vinegars, coffees, biscuits, sauces and other products in Olivo's range.
The bonus does not apply to:
-
discounted products
-
gift cards
-
delivery costs
-
events
-
courses
-
tastings
-
other service-type purchases
-
purchases made previously
In the initial phase of the programme, the bonus does not apply to online shop purchases.
How do I join Olivo's Friends?
You can easily join Olivo's Friends on our website or in Olivo's shop.
You can join:
-
via the form on this page
-
with a QR code in the shop
-
at the shop till with the help of our staff
-
via a NANOid link
Joining takes place via the NANOid service. NANOid is the technical platform for the Olivo's Friends programme, used to manage membership, identification and bonus balances.
What information is needed to join?
To join, we ask for the following information:
-
first name
-
last name
-
email address
-
phone number
-
postcode
-
product categories that interest you
We ask about your interests so that we can send you benefits, recipes, product information and inspiration that suit you better.
For example, you can tell us whether you're especially interested in olive oil, pasta, balsamic vinegar, coffee, sweet treats, gift ideas or easy everyday meal solutions.
Emails, benefits and inspiration
When you join, you can give Olivo permission to email you benefits, recipes, event invitations, news about new products and other inspiration for Italian food.
You can withdraw your marketing consent at any time via the unsubscribe link in the email or by contacting Olivo.
Joining Olivo's Friends and receiving marketing messages are separate things. You can be one of Olivo's Friends even if you don't want to receive marketing messages.
Olivo's Friends in the shop
The Olivo's Friends programme operates in Olivo's shop in Helsinki. You earn a bonus when you identify yourself as one of Olivo's Friends at the time of purchase.
Olivo's shop is located at:
Olivo
Munkkiniemen puistotie 7
00330 Helsinki
In the shop you'll find Italian delicacies straight from small producers: olive oils, pasta, balsamic vinegars, coffees, biscuits, sauces, preserves and other kitchen staples.
Why join Olivo's Friends?
Olivo's Friends is made for customers who want to discover better ingredients, easier meal ideas and small Italian moments of pleasure in everyday life.
At Olivo, the range is not about quantity but careful selection. Every product has been chosen because it brings flavour, quality and versatility to your cooking.
As one of Olivo's Friends you get more than just a loyalty benefit. You also get help with what to make with the products, what they pair well with and how to bring Italian flavours into your own kitchen.
[Join Olivo's Friends]
Frequently asked questions
Does it cost anything to join Olivo's Friends?
No. Joining the Olivo's Friends programme is free of charge.
Do I get the benefit straight away when I join?
Yes. By joining Olivo's Friends you get a 10 % welcome benefit in accordance with the programme terms.
Which purchases earn a 5 % bonus?
You get a 5 % bonus on full-price product purchases made in Olivo's bricks-and-mortar shop when you identify yourself as one of Olivo's Friends at the till.
Do online purchases earn a bonus?
Not yet in the initial phase of the programme. The bonus currently only applies to full-price purchases made in Olivo's shop. However, Olivo's Friends who shop online may be sent separate benefits to use in the online shop.
Can I use my bonus in the online shop?
Not in the initial phase of the programme. Accrued bonus can be used in Olivo's shop in accordance with the programme rules.
When can I use the bonus?
The bonus is activated 8 hours after the purchase.
How long is the bonus valid?
The bonus is valid for 12 months from when it was earned.
Where can I see my bonus balance?
You can see your bonus balance in your own NANOid account. Your bonus balance is also shown automatically at the till when you identify yourself as one of Olivo's Friends.
How do I identify myself at the till?
You can identify yourself at the till with your NANOid QR code or phone number.
Do I get a bonus on old purchases?
No. Bonus is not earned retroactively on previous purchases. You start earning a bonus from the purchase where you have joined the programme and identify yourself at the till.
Can I unsubscribe from emails?
Yes. You can unsubscribe from emails at any time via the unsubscribe link in the email or by contacting Olivo.
Who manages the membership technically?
The Olivo's Friends programme is technically managed through the NANOid service. Joining creates a NANOid account for the customer for the technical management of the programme.
